Newbie: What language should I learn to eventually build a CRM?

2021.09.19 01:11 Samolgy Newbie: What language should I learn to eventually build a CRM?

Hey Fellow Redditor!
Programming & coding newbie here…
Just started this online course and honestly it’s quite overwhelming so far… I really don’t have an instructor for it that can answer my questions so I know what I should really be focusing on for what I want to accomplish.
In the last year, I’ve learned a lot about customizing an already built CRM platforms, specifically Zoho, but I’m struggling a lot with automation which is really my primary reason I want to learn programming & coding.
So you can truly understand & provide the appropriate feedback, I believe it’s important you know why I have this sudden interest in learning programming & coding & also why I’m needing to learn more about automating… or maybe not, I don’t know really, you tell me.
I’m a Business Analyst for a pretty established investment firm that has a terrible CRM system… Not sure why but they don’t really have “system developers”, they rather ask us regular employees to bring them ideas. So that’s what I want to do, create a CRM that can make many of our tasks we’re currently doing manually, automated.
Also, I needed a hobby and I thought, why not learn programming & coding since I’m fascinated by it. Although I plan to start with a CRM platform, such as Zoho (haven’t found any other platform with functionalities I need like they have), I eventually after a few years of learning programming and code, build from scratch my own CRM system for my job.
That’s pretty much it but to sum:
Programming and coding Newbie with only slight experience in customizing already built CRM system (zoho) with a new of understanding automation for an already built platform to eventually built one on own from scratch.
Now, issue I’m facing is that I don’t know where to start so I can learn how automation work in general… I’m assuming I can apply that knowledge to a built system or one I plan to do from scratch, am I right?
I know from my online course thus far, pretty much the first thing you have to figure out before you start learning programming & coding, is the language.
So what language and other areas so I focus my learning & training on for systems like CRMs with various automation functionalities.
Any feedback or recommendations would be greatly appreciated! Also, pardon me if anything I wrote isn’t correct or just not a great explanation, like I said, newbie here and new to the terminology as well. Thanks guys!
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0-0 YTD
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Large Plays (All plays are 3U)
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